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What if I forget my email or password?
What if I forget my email or password?
Updated over a week ago

If you forget your registered email in Numa, please contact our Customer Support team for assistance in recovering it.

If you forget your password for your Numa account, please follow these simple steps:

  1. Open the Numa app

  2. Tap "Log In"

  3. Tap "Lost Password?"

  4. Enter the email address associated with your account and we'll send an email with instructions to reset your password

When creating a new password, remember:

  • It must differ from your previous passwords ✔

  • It must be at least 8 characters long ✔

  • Include at least one uppercase letter ✔ (S)

  • Include at least one lowercase letter ✔ (r)

  • Include at least one number ✔ (0)

  • Include at least two special characters ✔ (@, !)

Here is an example: Str0ngP@ssw0rd!

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